I borrowed on the Coinbase app but there is no way to repay or manage the loan.
under the FAQ of “how can I repay my loan?” it says that you “simply” navigate to the loan management screen in the app and follow the instructions to repay your loan. BUT there is no button or option that allows you to do this??? Also so customer service options?
This is PRETTY SHADY Morpho. This is not how you build customer confidence and trust.
Suggestions anyone? Thank you in advance.
Hello,
the Bitcoin-Backed Loans product is indeed powered by the Morpho infrastructure but the Coinbase app has not been developed by Morpho but by Coinbase.
For any issue with the Coinbase App, you may want to reach out Coinbase directly to get the best support: https://help.coinbase.com/en (you can sign in to get to AI/live support)
If you want I would be happy to check this with you and identify issues if any.
We handle Morpho support through Morpho discord server discord.morpho.org and you will be able to create a #support-ticket there.
Closing this topic as the governance forum is not made for support purpose, but happy to walk you through on Morpho discord server.